Impact of strategic supplier partnership on product quality performance: a study of food processing industry

Author: 
Rohati Awadhut and Pallawi B. Sangode

Product quality performance is becoming important for every industry for sustenance in this competitive world. Quality performance is the output of the processes the product has gone through and the resources that are used in the manufacturing of the product. These resources are basically the input raw material purchased from its suppliers. Thus supplier’s role in the loop of manufacturing and generating right product becomes crucial. In the food industry, which is specifically agro based or based on perishable inputs, suppliers role become even more prominent in the whole supply chain. this study intends to understand the extent to which the product quality performance is influenced by supplier partnership at tactical scale. The results suggest that considering suppliers as the major stakeholders, involving them in the quality problem solving, arranging continuous improvement programs for suppliers are directly related to improvement in the product quality performance.

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DOI: 
http://dx.doi.org/10.24327/ijcar.2019.18211.3474
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Volume8